For all those who are already dreaming of their next vacation but want to remain flexible, we offer a flexibility guarantee!
With the flexibility guarantee you remain independent, spontaneous and protect yourself against cancellation fees of up to 80%. You have the possibility to change your vacation (without providing a reason) to a more favorable period within a 12-month period. Alternatively, you may wish to transfer your vacation freely to friends or relatives.
Book your vacation now - the flexibility guarantee will automatically be added to your shopping cart.
Booking conditions flexibility guarantee
1. By booking the flexibility guarantee at the price of €25 per person, you have the option of changing your reservation to another date within a 12-month period (no reason is required). If, by chance you cannot make it, you may hand over your reservation to another person. The flexibility guarantee is valid for a one-time rebooking or transfer of the vacation.
2. The flexibility guarantee can only be made at the original time of booking with our Hotel- Birgsau Alpengasthof GmbH (either online at our website: www.berggenuss-birgsau.de or by telephone). A subsequent addition of the flexibility guarantee is not possible.
3. When booking overnight stays or packages with flexibility guarantee, a deposit of 50% of the total price is due within 14 days of the reservation. The remaining amount will be paid at the hotel upon departure.
4. In case you choose to use the flexibility guarantee by rebooking at a later date, the deposit will not be refunded but retained by Birgsau Alpengasthof GmbH and offset against the total amount upon departure.
5. The Birgsau Alpengasthof GmbH commits itself to accepting all requested rebooking dates if possible. Excluded from rebooking are dates between or over Christmas and New Year's Eve as well as already fully-reserved periods in which no more rooms are available.
6. The guest is obliged to inform Birgsau Alpengasthof GmbH immediately about the intention of rebooking.
General booking conditions
General booking conditions for the hotel and restaurant industry (according to DEHOGA)
(1) The guest accommodation contract is concluded as soon as the room has been reserved (booked) and confirmed. Confirmation, both orally and in written form, is binding.
(2) The conclusion of the guest accommodation contract obligates the contractual partners to fulfill the contract regardless of its duration.
(3) The landlord is obliged to pay damages to the guest in case of non-provision of the room.
(4) Guests can cancel free of charge up to 14 days before arrival. In case of cancellation after this 14-day window, the guest will pay 80% of the total price. In case of non-arrival, the guest will be responsible to pay the total amount.
(5) The landlord is required, in good faith, to assign vacant rooms to other guests, if possible, in order to avoid losses.
(6) Until the room is rented to another party, the guest must pay the amount calculated in accordance with Section 4 for the duration of the contract.
(7) The exclusive place of jurisdiction is the place of operation.
We recommend taking out a travel cancellation insurance policy.
Miscellaneous:
- At the hotel we accept cash, Visa, Eurocard or EC cards as a method of payment.
- Your room will be available from 15:00 (3:00 p.m.) on the day of arrival..
- Check-in is possible until 20:00 (8:00 p.m.). In case of a later arrival, we ask for prior notification.
- On the day of departure, we kindly ask you to vacate your room by 11:00 a.m.
- Note: We do not participate in the program "Bergbahnen Inklusive" (cable car tickets).
